Training: Microsoft 365 Administrator (MS-102)

To start this course, we'll provide an overview of the MS-102: Microsoft 365 Administrator certification exam requirements. The MS-102 courses are designed for IT professionals aspiring to become Microsoft 365 administrators, including individuals involved in deploying, configuring, and managing Microsoft 365. You'll then explore the Microsoft 365 portfolio of products and the various editions available. Discover how to create and manage tenants and domains in Microsoft 365 and configure organizational settings, including security, privacy, and profile settings. Next, learn about monitoring the health of your Microsoft services using products like Office on the web, Yammer, and Microsoft Dynamics CRM. Finally, learn how to extract insights about how your organization uses Microsoft 365 and the technology experiences that support it. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.

Begin this course by exploring how to create users and groups in Microsoft 365, including the creation of guest users and contacts. Then you will discover the world of license allocations within Microsoft 365 and learn how to manage licenses to optimize your organization's Microsoft 365 subscriptions. Finally, you will learn about the different options available for managing multiple users in Microsoft 365. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.

In this course, you will learn how to manage roles in Microsoft 365 and configure role groups for Microsoft Defender, Microsoft Purview, and Microsoft 365 workloads. You'll also discover the different delegation options available as they exist in Microsoft 365 and use Privileged Identity Management (PIM) to help you manage, control, and monitor access to important resources in your organization. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.

In this course, you'll discover how to use the IdFix tool and how it assists with Azure AD Connect utilization. Next, you will learn about the Azure AD Connect method of synchronizing an on-prem AD with the Azure AD located in the cloud. While this method is now considered legacy, it is still in use in some organizations and can make it very easy to import user accounts for Microsoft 365 in certain scenarios. Finally, you will explore how to troubleshoot synchronization when using Azure AD Connect Cloud Sync or the legacy Azure AD Connect. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.

In this course, you will learn about the various authentication methods supported by Azure AD. This includes FIDO2 Security Keys, Microsoft Authenticator, SMS, Temporary Access Pass, Third-Party Software OAUTH Tokens, Voice Call, Email OTP, and Certificate-Based Authentication. Discover how to configure self-service password reset (SSPR) for your Microsoft 365 users, or a subset of your M365 users. Next, you will explore Azure AD Password Protection, how the feature works, and how to enable and manage it. Also covered is the use of multi-factor authentication (MFA) and how to monitor and troubleshoot authentication issues occurring in Azure AD. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.

In this course, you will dive into the critical aspects of Azure AD Identity Protection, learning how it enables organizations to detect, investigate, and remedy identity-based risks. Then you will discover how to implement Azure AD Identity Protection within your Azure tenant. Next, you will focus on the pivotal concepts of conditional access, enabling you to reinforce your Microsoft 365 security posture. Finally, you will explore how to implement and manage conditional access for your Microsoft 365 tenant, enhancing the security of your organization's digital landscape. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.

In this course, you will discover the key features of Microsoft 365 Defender, including what powers this security solution. Then you will explore the Microsoft Secure Score within the Defender portal, focusing on its significance and how to easily improve it. Next, you will develop the skills to review and respond to alerts in Microsoft 365 Defender and find out how to correlate those alerts into incidents for further investigation. Finally, you will learn how to effectively address security and compliance issues and respond to potential threats in Microsoft 365 Defender. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.

In this course, you will discover how to configure and apply policies and rules in Defender for Office 365, enhancing your tenant's security. You will investigate threat trackers and tracked queries in the Microsoft 365 Defender portal and learn to review and respond to those threats. Then you will explore campaigns, or coordinated attacks against a Microsoft 365 tenant, and learn how to create and run a campaign for training purposes. Finally, you will focus on removing blocked users from the Restricted entities page in Defender for Microsoft 365. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.

In this course, you will discover the key capabilities and features of Microsoft Defender for Endpoint, a critical tool for ensuring the security of your organization's digital infrastructure. You will explore several onboarding procedures for Microsoft Defender for Endpoint to help seamlessly integrate various devices. Then you will focus on the different Endpoint settings in the Microsoft 365 Defender interface. Finally, you will investigate how to detect and respond to potential vulnerabilities using the appropriate Microsoft 365 Defender interfaces. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.

In this course, you will explore using Microsoft Purview for compliance, data governance, and handling risk. You will discover how pre-created sensitive information types can be used, before learning how to create your own sensitive information types for governance and compliance issues. Next, you will examine Data Loss Prevention (DLP), focusing on implementing DLP for workloads and implementing Endpoint DLP with Microsoft Purview. Finally, you will find out how to configure and respond to DLP-related alerts, events, and reports in Microsoft Purview. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.